ePassport Online Renewal Services
Welcome to ePICS
THE BAHAMAS PASSPORT OFFICE ePASSPORT ONLINE RENEWAL SERVICES FOR ADULTS
WHO CAN APPLY ONLINE
The applicant must be a Bahamian citizen who is 18 years or
older, and must have an ePassport.
Please note that this portal is for online renewal of ePassports only. All applicants with lost, stolen and damaged passports, and persons requesting a name change, must apply in person at one of our Passport Offices or Overseas Missions.
HOW MUCH DOES IT COST
- Application Processing Fees:
- $50.00 for applicants 18 years and older
PAYMENT OPTIONS
Fees can be paid by credit or debit card.
If you receive an error message when making payment please contact the Passport Office at telephone no: 1 (242) 397 2388 or email us at: epassportoffice@bahamas.gov.bs. If by email, please state in the subject line your first and last name and in the body of the text provide your NIB #, the passport number of your latest passport, and the application ID you were given when you submitted the application.
There will be no refunds once payment has been made.
HOW LONG DOES IT TAKE TO RENEW A PASSPORT
The standard processing time for an ePassport renewal is seven (7) working days. Applicants can track the status of their application online by using the application ID and names to obtain the record.
| Location | Standard Service | Expedite Service |
|---|---|---|
| New Providence | 5 – 7 | 2 |
| Family Islands | 10 – 14 | 3 – 4 |
| International | 10 – 14 | 5 – 7 |
Service in business days
EXPEDITE PROCESSING FEES AND TIME:
The following additional processing fees shall be payable in respect of an application for an ordinary passport issued with biometric data and features where —
- The applicant requires the passport to be issued not later than noon on the same day that the application is made, three hundred and fifty dollars ($350.00);
- The applicant requires the passport to be issued within forty-eight hours of making the application, three hundred dollars ($300.00); or
- The applicant’s passport is damaged or has been reported lost or stolen and the applicant requires the passport to be issued —
- Not later than noon on the same day that the application is made, three hundred and seventy-five dollars ($375.00);
- Within forty-eight hours of making the application, three hundred and twenty-five dollars ($325.00) or
- Within ten days of making the application, seventy-five dollars ($75.00).
Please Note:
Persons in the Family Islands can collect the passport within 3 – 4 working days. Persons overseas can collect the passport within 5 – 7 working days from the selected overseas office.
Upon completion of your online application, you will receive an email with your electronic receipt. You may have to check your junk mail folder.
Please be advised that the Passport Office reserves the right to request from other government agencies or the applicant, any additional information deemed necessary for the completion of the online application.
REQUIREMENTS:
1. A scanned copy of the personal data and signature pages of the applicant’s most recent ePassport (click here to see an example).
2. Passport Photograph Specifications:
- Photograph should be no more than six (6) months old at the time of the application
- Photograph should be 2×2 inches at 600 dpi
- Photograph should be in color with a plain white or an off-white background
- No Selfies
- Must have a neutral facial expression, not smiling and mouth must be closed
- Makeup should be neutral and jewelry modest
- Photograph must have a full face view; the applicant must be facing the camera directly
- Hairline and ears must be visible and not covered
- Covering of the head is prohibited unless for medical or religious purposes and a formal written request is presented and, approved by the Passport Office. Request for approval should be sent via email to: epassportoffice@bahamas.gov.bs
- The applicant’s clothing should be in color with his/her shoulders covered
- The applicant’s clothing must not bear any form of military or civil servant badges or ornaments.
- Applicants may request Photo labs to provide a digital copy of photograph using one of the following options: e-mail, cd or usb.
Please note that all passport photographs are subject to the approval of the Passport Office.
3. The applicant’s NIB number
4. The applicant must pay the applicable fees by completing the online ePassport Renewal Application Form
To renew an adult’s ePassport you will need the following:
Scan of personal data and signature pages of your existing ePassport (pdf format)
Digital copy of a most recent passport photograph (not more than 6 months old jpeg format)
NIB number entered on the application form
Valid credit/debit card
Click on image to view sample ePASSPORT
In order to access the application form please ensure all boxes in this section are ticked by clicking on the boxes
COLLECTION:
Applicants must collect their passport’s at the selected Passport Office or Bahamas Overseas Offices.
The Applicant must present his/her most recent passport and the electronic receipt of payment upon collection.
ALL ONLINE APPLICANTS MUST APPEAR IN PERSON TO COLLECT HIS/HER PASSPORT.
IMPORTANT INFORMATION:
Please contact us for more information. Our support team is available during regular business hours 9:00 a.m. to 5:00 p.m EST, Monday to Friday (excluding holidays). You may contact us at telephone number: 1 (242) 397 2388 or email enquiries to: epassportoffice@bahamas.gov.bs or contact our Overseas Offices. If by email, please state in the subject line your first name and last name, and in the body of the text provide your NIB number and the passport number of your latest passport.
Last updated: 2020.12.06